Zenduty limits the number of alerts sent to a specific integration to approximately 100 alerts/minute and incidents triggered to approximately 60/minute.
Limits also apply to the number of SMS/Phone call alerts sent to a user, which depends on their subscription plan as follows:
|Free||1 SMS alert every 5 mins||1 Voice alert every 5 minutes||No Limit|
|Starter||1 SMS alert every 2 minutes||1 Voice alert every 4 minutes||No Limit|
|Growth||1 SMS alert every 1 minute||1 Voice alert every 2 minutes||No Limit|
|Enterprise||1 SMS alert every 1 minute||1 Voice alert every 2 minutes||No Limit|
Zenduty applies certain rate limits to some API requests to ensure proper and orderly access of Zenduty’s incident and alert data.
|Incident Post||1 per second, 15 per minute|
|Incident Get||3 per second, 30 per minute|
|Alert Post||5 per second, 30 per minute|
|Alert Get||1 per second, 20 per minute|
|On-Call Get||2 per second, 40 per minute|