Schedules and Escalation Policies

What happens when no one is on-call?
It is possible to have a schedule with gaps where no one is on-call during certain times. If no one is on-call at a certain escalation level, the incident w...
Tue, 17 Oct, 2023 at 12:10 PM
Why can't a user access the incident even though they is part of the EP the incident has been reassigned to?
When a service or incident in a team, let's say, Team B, is mapped to an escalation policy(E) in another team, say Team A, the team admins or owners mus...
Tue, 17 Oct, 2023 at 1:23 PM